A booking bot you’d actually send to a client

Good Telegram booking is shorter than a site form: the person is already in the messenger. Bad booking is ten buttons and “type the time you want”.

Working frame: service → who → slot from a live calendar → cancel rules → reminder. Anything extra only if it is the business, not “just in case”.

A 24-hour reminder cuts no-shows more than another evening manager. A 2-hour reminder catches “stuck at work”.

Never promise a window until the slot is written to the system. Otherwise the bot sells air.

In the live Podzemka studio case, hall rental moved into the bot: slot, payment, Google Calendar. Staff see bookings and blocks in the same chat.